Your trusted guide to receiving Explorer Fashion’s premium outdoor apparel
Seamless Global Delivery for the Discerning Explorer
At Explorer Fashion, we understand that our customers – sophisticated outdoor enthusiasts who value both style and functionality – expect their carefully selected apparel to arrive with the same attention to detail that went into crafting it. Our delivery options are designed to match the reliability of our Chelsea boots and the versatility of our casual jackets.
Our Delivery Options
Standard Shipping (10-15 business days)
For those who prefer a balance between speed and cost, our standard shipping via DHL or FedEx ensures your premium knitwear and weather-ready accessories arrive within 10-15 business days after processing. A flat rate of $12.95 applies to all standard shipments.
Free Shipping (15-25 business days)
For orders over $50, we’re pleased to offer complimentary shipping via EMS. Like our dual-purpose designs that transition from countryside to city, this option balances economy with reliability, delivering your order within 15-25 business days.
Order Processing & Tracking
Just as our Schoffel jumpers undergo rigorous quality checks, each order is carefully processed within 1-2 business days. You’ll receive tracking information via email the moment your Thindown® insulated hats or Aigle rubber shoes begin their journey to you.
Delivery to Your Corner of the World
We proudly serve customers across the globe (excluding some remote areas and parts of Asia). Whether you’re in Hartford where we began our journey, or exploring urban landscapes elsewhere, our shipping partners ensure your country-to-city transitional wear arrives safely.
Our Delivery Promise
Much like our commitment to timeless designs that avoid fleeting trends, we promise transparent delivery timelines and careful handling of your order. Should any unexpected delays occur – as rare as a flaw in our premium materials – our customer service team at [email protected] will keep you informed.
Returns with Ease
If your purchase doesn’t meet your expectations (though we’re confident it will), we offer a 15-day return policy from the date of delivery. Simply contact us to arrange return of your unworn items in their original packaging.
At Explorer Fashion, we’ve designed our delivery options to be as reliable and thoughtful as our apparel – because your adventure shouldn’t wait, and neither should your wardrobe.